If your order arrives damaged or incomplete, please contact our Customer Care team immediately, quoting your order number and detailing the problem with your items. We take care to ensure all items arrive in perfect condition. Please keep the item safe and protected as it's your responsibility until it has been returned. Please ensure you retain proof of delivery as we cannot be held liable for items lost in transit.Ĭan't return your goods via the above methods? Get in touch with our Customer Care team and one of our agents will be able to explain your options. Once authorised, you can use the returns label provided once the return is raised.Ĭan't find your returns label? Don’t worry, just clearly mark your parcel with your returns number, full name and return it using a tracked delivery method to the below address: When posting your items back to us, it’s important that you first authorise your return by raising your return online or contacting our Customer Care team. If your item has arrived damaged, please contact our Customer Care team immediately, quoting your order number and detailing the problem with your items. Need to return an item you purchased online? There are a few ways you can do this, but you’ll need to return your item to us within 30 days of receiving it. Mattresses, mattress toppers, duvets and pillows can only be returned if they are unused, in the original packaging and in a resaleable condition Therefore perishable goods such as food and drink cannot be returned.įor reasons of hygiene and safety, personal grooming products, cosmetics or items of intimate clothing cannot be returned. Unwanted Food or Drink Products - Once supply conditions are broken, there are a number of factors outside of our control that can affect the quality of a product. Should one of these products prove to be faulty it can be returned with your receipt within 30 days and we will exchange it for one of the same title. Refunds and exchanges cannot be given against Audio/DVD and Computer Games. To qualify for a refund or replacement, products need to be complete with all components and original packaging. There was still enough adhesive on the squares to hold the poster, but I did have to rub the wall to remove the bits that were left behind.If you are not happy with a purchase you make at our stores, simply return it in its original condition, with proof of purchase, within 30 days and we’ll give you a full refund or replacement.*Ĭustomers are advised that refunds and credit notes will only be given where proof of purchase (receipt, credit card statement, etc) is provided. One of the squares peeled off nicely, but the other four were harder to peel back and little bits of adhesive and foam were left behind. By this time the adhesive had set so it was harder to move. Four hours after I initially hung my drawing, I moved it a couple inches to the right. The instructions say to press firmly for 30 seconds, and then allow 2 hours for the adhesive to set. It was a little slanted when I first mounted it, but it was easy to peel the tape off the wall (leaving it on the drawing) to mount it again. I used four 1-inch squares to mount an E-size Landscape Plan on my wall. It has a foam layer so it can conform to slightly uneven surfaces. This double-sided poster tape holds well and is completely invisible behind the poster. I had been using blue painters tape, but that looks so sloppy.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |